All Systems Operational
Realtime Network Operational
Publish/Subscribe Service   ? Operational
Storage and Playback Service   ? Operational
Stream Controller Service   ? Operational
Presence Service   ? Operational
Access Manager Service   ? Operational
Realtime Analytics Service   ? Operational
DNS Service   ? Operational
Functions Operational
Functions Service   ? Operational
Vault   ? Operational
Key Value store   ? Operational
Scheduler Service   ? Operational
Gateways Operational
Mobile Push Gateway   ? Operational
MQTT Gateway   ? Operational
Website and Portals Operational
Website   ? Operational
Administration Portal   ? Operational
SDK Documentation   ? Operational
PubNub Support Portal   ? Operational
Points of Presence Operational
North America Points of Presence   ? Operational
European Points of Presence   ? Operational
Asia Pacific Points of Presence   ? Operational
Latin America Points of Presence   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Global Publish Latency
Fetching
Global Storage & Playback Latency
Fetching
Global Access Manager Latency
Fetching
Global Presence Latency
Fetching
Global Mobile Push Latency
Fetching
Past Incidents
Jul 16, 2018

No incidents reported today.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - All services continue to be fully operational. We are considering this incident resolved.
Jul 12, 22:13 UTC
Update - All services are still fully functional and everything is operational. We are continuing to monitor before we resolve this incident.
Jul 12, 20:59 UTC
Monitoring - We were able to restore Vault service via the Portal. We will continue to monitor but all services are now back to fully operational.
Jul 12, 19:51 UTC
Update - We have restored access from functions to both Vault and KV Store in US West. Provisioning of Vault secrets from portal is still unavailable. We are continuing to work on resolving this.
Jul 12, 19:32 UTC
Identified - We have identified the problem and are working to restore the services. We will continue to keep this page up-to-date.
Jul 12, 18:24 UTC
Update - We are continuing to investigate this issue.
Jul 12, 17:43 UTC
Investigating - Provisioning of Vault secrets from Portal is currently unavailable. Access of Vault secrets from functions in our US West PoP is also unavailable. Access of KVStore from functions in our US West PoP is also unavailable
Jul 12, 17:31 UTC
Jul 11, 2018
Postmortem - Read details
Jul 12, 21:41 UTC
Resolved - Customers, particularly in our Tokyo PoP, may have experienced higher-than-average latencies for our Stream Controller and Presence services. There were no errors caused by this and latencies have returned to normal. The issue is resolved but we will continue to monitor.
Jul 11, 22:45 UTC
Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018
Postmortem - Read details
Jul 4, 09:04 UTC
Resolved - This incident has been resolved.
Jul 4, 08:46 UTC
Monitoring - We identified and fixed the issue we are now monitoring to see if the latencies return.
Jul 4, 08:36 UTC
Update - We are continuing to investigate this issue.
Jul 4, 08:25 UTC
Investigating - We are investigating latencies in frankfurt datacenter currently affecting publishes and auth grants.
Jul 4, 08:11 UTC
Jul 3, 2018

No incidents reported.

Jul 2, 2018

No incidents reported.