All Systems Operational
API ? Operational
Data Stream Network ? Operational
Presence ? Operational
Storage and Playback ? Operational
Stream Controller ? Operational
Mobile Push Gateway ? Operational
Access Manager ? Operational
BLOCKS ? Operational
Website ? Operational
SDK Documentation ? Operational
Training and Articles ? Operational
Community Forums ? Operational
Monitoring ? Operational
Administration Dashboard ? Operational
Usage Metrics ? Operational
Realtime Analytics ? Operational
DNS Resolution Operational
Connectivity Operational
Customer Support Portal (desk.com) ? Operational
Desk Classic Agent Operational
Desk Next Generation Agent Operational
Desk Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 26, 2017

No incidents reported today.

Jul 25, 2017
Resolved - After a period of monitoring with no further issues we are confident that this incident is resolved.
Jul 25, 21:24 UTC
Update - We are continuing to route traffic to other PoPs until AWS reports that the issue they are investigating have been resolved. The next update will be posted when a significant change in status occurs.
Jul 25, 19:11 UTC
Monitoring - One of our service providers, AWS, has acknowledged that they are investigating an issue with network connectivity to and from the South America data center (https://status.aws.amazon.com/#SA_block). We have rerouted Sao Paulo traffic over to other data centers. Latencies and error rates are returning back to normal. We will continue to monitor and share updates.
Jul 25, 18:50 UTC
Investigating - Clients connecting to Sao Paulo PoP may experience errors and/or elevated latencies. Traffic is actively being routed to other PoPs. We are actively investigating the issue.
Jul 25, 18:20 UTC
Jul 24, 2017

No incidents reported.

Jul 23, 2017
Resolved - The issue is now resolved and the website is now available.
Jul 23, 18:47 UTC
Investigating - Updates to follow....
Jul 23, 17:48 UTC
Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.