Resolved -
The incident has been resolved. Published messages continue to be written to history storage normally. No messages were lost during the incident. If you believe you were impacted by the incident and wish to discuss it with our team, please contact us by email at support@pubnub.com
Jan 1, 01:00 UTC
Monitoring -
A fix has been applied and we are monitoring the results. Published messages waiting on queue to be written to history have now been successfully written. We will continue to monitor for the next 15 minutes.
Jan 1, 00:44 UTC
Investigating -
Starting at 12:13AM GMT, we began seeing delays in published messages being written to history storage. Users may be unable to access recently stored messages through History API calls. The messages will eventually be published.
Our engineers are actively working to address the issue and we will provide updates here. If you feel your service has been impacted and you would like to discuss, please email support@pubnub.com.
Jan 1, 00:25 UTC