All Systems Operational
Realtime Network Operational
Publish/Subscribe Service ? Operational
Storage and Playback Service ? Operational
Stream Controller Service ? Operational
Presence Service ? Operational
Access Manager Service ? Operational
Realtime Analytics Service ? Operational
DNS Service ? Operational
Mobile Push Gateway ? Operational
MQTT Gateway ? Operational
Functions Operational
Functions Service ? Operational
Vault ? Operational
Key Value store ? Operational
Scheduler Service ? Operational
Website and Portals Operational
Website ? Operational
Administration Portal ? Operational
SDK Documentation ? Operational
PubNub Support Portal ? Operational
Points of Presence Operational
North America Points of Presence ? Operational
European Points of Presence ? Operational
Asia Pacific Points of Presence ? Operational
Latin America Points of Presence ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Global Publish Latency
Fetching
Global Storage & Playback Latency
Fetching
Global Access Manager Latency
Fetching
Global Presence Latency
Fetching
Global Mobile Push Latency
Fetching
Past Incidents
Nov 19, 2019

No incidents reported today.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019
Resolved - This incident has been resolved.
Nov 12, 11:04 UTC
Monitoring - Our failover measures have worked and there are no longer delays in Push deliveries, messages being saved to the storage, or lost join/leave events. Our system is recovered but we will continue to monitor until our provider has resolved the issue on their end.
Nov 12, 10:12 UTC
Update - We are continuing to work on a fix for this issue.
Nov 12, 09:58 UTC
Update - Our failover measures have worked and there are no longer delays in Push deliveries or messages being saved to storage. Our system is largely recovered but it is still possible that a small number of customers not using presence heartbeats could see devices going offline.
Nov 12, 09:49 UTC
Update - We have routed around the failures and service is recovering but there still may be some delays.
Nov 12, 09:32 UTC
Identified - Due to an incident with our provider, customers in Europe may be seeing delays in messages being written to storage or push messages being sent. Customers not using presence heartbeats may also be seeing their devices going offline.
Nov 12, 09:29 UTC
Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.