PubNub Status

All Systems Operational

Realtime Network Operational

Publish/Subscribe Service Operational

Storage and Playback Service Operational

Stream Controller Service Operational

Presence Service Operational

Access Manager Service Operational

Realtime Analytics Service Operational

DNS Service Operational

Mobile Push Gateway Operational

MQTT Gateway Operational

Functions Operational

Functions Service Operational

Vault Operational

Key Value store Operational

Scheduler Service Operational

Website and Portals Operational

Website Operational

Administration Portal Operational

SDK Documentation Operational

PubNub Support Portal Operational

Points of Presence Operational

North America Points of Presence Operational

European Points of Presence Operational

Asia Pacific Points of Presence Operational

Latin America Points of Presence Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Global Publish Latency

Fetching

Global Storage & Playback Latency

Fetching

Global Access Manager Latency

Fetching

Global Presence Latency

Fetching

Global Mobile Push Latency

Fetching

Past Incidents

Jul 5, 2020

No incidents reported today.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020

Elevated Publish Latencies & Client errors

Resolved - Between 1:12 pm PDT on 6/25/20 and 1:34 pm PDT on 6/25/20 a small percentage of traffic experienced elevated publish latency and client errors to a single PoP in the US-West region.
Jun 25, 20:41 UTC

Jun 24, 2020

Intermittent errors and latency with some Functions executions and Storage and Presence in our Southern Asia PoP

Postmortem - Read details
Jun 26, 19:40 UTC

Resolved - After a significant period of monitoring, we are confident that the issue has been resolved
Jun 24, 00:35 UTC

Monitoring - A fix has been applied and we are monitoring all processes before resolving this incident.
Jun 23, 20:33 UTC

Identified - Starting at 16:15 UTC, some users in our Southern Asia PoP may be experiencing intermittent errors and increased latencies for Functions executions using XHR, Vault, or PubNub libraries as well as presence, storage, and push webhook calls.
Jun 23, 20:10 UTC

Jun 23, 2020

Jun 22, 2020

SSL V3 Connectivity Issues

Resolved - This incident has been resolved.
Jun 22, 21:39 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 20:33 UTC

Identified - We know the issue and are working on resolution.
Jun 21, 21:29 UTC

Investigating - Any consumer application or service attempting to connect to the PubNub APIs using the very old security protocol, SSL V3, is likely to experience connectivity issues. We are working on a resolution but do not expect full resolution for another 24 hours or so.
Jun 21, 21:29 UTC

Jun 21, 2020

Errors When Making API Calls To PubNub Services

Postmortem - Read details
Jun 25, 17:09 UTC

Resolved - This incident has been resolved.
Jun 21, 21:55 UTC

Monitoring - All traffic using modern security protocols is fully operational. We have moved into monitoring phase and will update this status page if there are any issues.
Jun 21, 21:19 UTC

Update - We are seeing a vast majority of customer API traffic return to normal behaviors. The very small percentage of consumers of our service using the very old SSLv3 protocol may continue to have connectivity issues.
Jun 21, 20:42 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 21, 20:15 UTC

Update - An expired certificate has been identified as the root cause. We are presently re-directing traffic to reduce impact to customers' usage of PubNub as much as possible. We expect most API calls to recover successfully within the next 10-15 minutes.
Jun 21, 20:14 UTC

Investigating - We are currently experiencing service degradation with some users experiencing errors when making API calls to the PubNub service. We are investigating and will update ASAP.
Jun 21, 20:09 UTC