All Systems Operational
Realtime Network Operational
Publish/Subscribe Service ? Operational
Storage and Playback Service ? Operational
Stream Controller Service ? Operational
Presence Service ? Operational
Access Manager Service ? Operational
Realtime Analytics Service ? Operational
DNS Service ? Operational
Mobile Push Gateway ? Operational
MQTT Gateway ? Operational
Functions Operational
Functions Service ? Operational
Vault ? Operational
Key Value store ? Operational
Scheduler Service ? Operational
Website and Portals Operational
Website ? Operational
Administration Portal ? Operational
SDK Documentation ? Operational
PubNub Support Portal ? Operational
Points of Presence Operational
North America Points of Presence ? Operational
European Points of Presence ? Operational
Asia Pacific Points of Presence ? Operational
Latin America Points of Presence ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Global Publish Latency
Fetching
Global Storage & Playback Latency
Fetching
Global Access Manager Latency
Fetching
Global Presence Latency
Fetching
Global Mobile Push Latency
Fetching
Past Incidents
Jul 5, 2020

No incidents reported today.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

Jun 25, 2020
Resolved - Between 1:12 pm PDT on 6/25/20 and 1:34 pm PDT on 6/25/20 a small percentage of traffic experienced elevated publish latency and client errors to a single PoP in the US-West region.
Jun 25, 20:41 UTC
Jun 24, 2020
Postmortem - Read details
Jun 26, 19:40 UTC
Resolved - After a significant period of monitoring, we are confident that the issue has been resolved
Jun 24, 00:35 UTC
Monitoring - A fix has been applied and we are monitoring all processes before resolving this incident.
Jun 23, 20:33 UTC
Identified - Starting at 16:15 UTC, some users in our Southern Asia PoP may be experiencing intermittent errors and increased latencies for Functions executions using XHR, Vault, or PubNub libraries as well as presence, storage, and push webhook calls.
Jun 23, 20:10 UTC
Jun 23, 2020
Jun 22, 2020
Resolved - This incident has been resolved.
Jun 22, 21:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 20:33 UTC
Identified - We know the issue and are working on resolution.
Jun 21, 21:29 UTC
Investigating - Any consumer application or service attempting to connect to the PubNub APIs using the very old security protocol, SSL V3, is likely to experience connectivity issues. We are working on a resolution but do not expect full resolution for another 24 hours or so.
Jun 21, 21:29 UTC
Jun 21, 2020
Postmortem - Read details
Jun 25, 17:09 UTC
Resolved - This incident has been resolved.
Jun 21, 21:55 UTC
Monitoring - All traffic using modern security protocols is fully operational. We have moved into monitoring phase and will update this status page if there are any issues.
Jun 21, 21:19 UTC
Update - We are seeing a vast majority of customer API traffic return to normal behaviors. The very small percentage of consumers of our service using the very old SSLv3 protocol may continue to have connectivity issues.
Jun 21, 20:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 21, 20:15 UTC
Update - An expired certificate has been identified as the root cause. We are presently re-directing traffic to reduce impact to customers' usage of PubNub as much as possible. We expect most API calls to recover successfully within the next 10-15 minutes.
Jun 21, 20:14 UTC
Investigating - We are currently experiencing service degradation with some users experiencing errors when making API calls to the PubNub service. We are investigating and will update ASAP.
Jun 21, 20:09 UTC