All Systems Operational
Realtime Network Operational
Publish/Subscribe Service ? Operational
Storage and Playback Service ? Operational
Stream Controller Service ? Operational
Presence Service ? Operational
Access Manager Service ? Operational
Realtime Analytics Service ? Operational
DNS Service ? Operational
Mobile Push Gateway ? Operational
MQTT Gateway ? Operational
Objects Service Operational
Functions Operational
Functions Service ? Operational
Vault ? Operational
Key Value store ? Operational
Scheduler Service ? Operational
Website and Portals Operational
Website ? Operational
Administration Portal ? Operational
SDK Documentation ? Operational
PubNub Support Portal ? Operational
Points of Presence Operational
North America Points of Presence ? Operational
European Points of Presence ? Operational
Asia Pacific Points of Presence ? Operational
Southern Asia Points of Presence ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Global Publish Latency Updated
Fetching
Global Storage & Playback Latency
Fetching
Global Access Manager Latency
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Global Presence Latency
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Global Mobile Push Latency
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Past Incidents
Jun 20, 2024

No incidents reported today.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Resolved - This incident has been resolved, and mobile push notifications continue to be delivered normally. We will follow up with a root cause analysis soon.

We sincerely apologize for any impact on our customers and their users. If you believe you have experienced production impact due to this issue and would like to discuss it, please reach out to support@pubnub.com.

Jun 13, 21:53 UTC
Monitoring - Push notifications are now being delivered normally. We are monitoring the system to ensure no further issues.
Jun 13, 21:21 UTC
Update - We are continuing to investigate this issue.
Jun 13, 20:56 UTC
Update - We continue investigating delayed push notifications in our Frankfurt point-of-presence. Push notifications are now being delivered normally in our other regions. We will continue to provide updates here.
Jun 13, 20:55 UTC
Update - Our investigation continues and we will continue to provide updates here.
Jun 13, 20:49 UTC
Update - Our Engineering teams continue actively investigating the issue. We will continue to provide updates here.
Jun 13, 20:17 UTC
Update - We are continuing to investigate this issue.
Jun 13, 19:42 UTC
Update - We are continuing to investigate this issue.
Jun 13, 19:40 UTC
Update - We have discovered that push notifications in our US-East point-of-presence are also affected, with push notifications being delivered latently. We continue to investigate and will provide updates here.
Jun 13, 19:39 UTC
Update - We are continuing to investigate this issue.
Jun 13, 19:26 UTC
Update - We have discovered that push notifications in our Mumbai point-of-presence are also affected, with push notifications being delivered latently. Push notifications in our Frankfurt point-of-presence are also being delivered latently. We continue to investigate and will provide updates here.
Jun 13, 19:25 UTC
Investigating - We have discovered an issue where push notifications are being delivered latently in our Frankfurt point-of-presence since the last 30 minutes. Our Engineering teams are actively investigating the issue and we will provide updates here.

If you believe you have experienced production impact due to this issue and would like to discuss it, please report impact to support@pubnub.com.

Jun 13, 18:51 UTC
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Postmortem - Read details
Jun 13, 00:03 UTC
Resolved - This incident has been resolved, and mobile push notifications are being delivered normally. We will follow up with a root cause analysis.
Jun 7, 20:35 UTC
Monitoring - We have processed all push messages in our backlog and stabilized the system in Frankfurt. We are monitoring the system to ensure no further issues.
Jun 7, 20:07 UTC
Update - We are still experiencing some delayed delivery of push messages in our Frankfurt point-of-presence. We continue to investigate the issue.
Jun 7, 19:49 UTC
Investigating - We have discovered an issue where push notifications were not being delivered in our Frankfurt point-of-presence. Those notifications were then delivered about twenty minutes late. We are investigating the issue.
Jun 7, 19:25 UTC
Jun 6, 2024

No incidents reported.