All Systems Operational
Realtime Network Operational
Publish/Subscribe Service ? Operational
Storage and Playback Service ? Operational
Stream Controller Service ? Operational
Presence Service ? Operational
Access Manager Service ? Operational
Realtime Analytics Service ? Operational
DNS Service ? Operational
Mobile Push Gateway ? Operational
MQTT Gateway ? Operational
Functions Operational
Functions Service ? Operational
Vault ? Operational
Key Value store ? Operational
Scheduler Service ? Operational
Website and Portals Operational
Website ? Operational
Administration Portal ? Operational
SDK Documentation ? Operational
PubNub Support Portal ? Operational
Points of Presence Operational
North America Points of Presence ? Operational
European Points of Presence ? Operational
Asia Pacific Points of Presence ? Operational
Latin America Points of Presence ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Global Publish Latency
Fetching
Global Storage & Playback Latency
Fetching
Global Access Manager Latency
Fetching
Global Presence Latency
Fetching
Global Mobile Push Latency
Fetching
Past Incidents
Jan 21, 2020

No incidents reported today.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020
Portal Usage Reports Not Showing Any Data
Resolved - This incident has been resolved. All systems have been stable and Portal Usage data has been in full synchronization for three hours.
Jan 11, 01:17 UTC
Monitoring - Portal usage data replication synchronization has completed. Usage data in your account portal should be accurate and up to date. We are transitioning this incident to a status of Monitoring.
Jan 10, 21:59 UTC
Update - The connection to the analytics database has been restored. The read replica that drives the portal usage experience had run out of disk space. We have addressed this but replication must continue to catch up all data. As such, customers will see incomplete data in your account, with yesterday's data not displayed. We expect yesterday's data to be visible in the portal within 6-12 hours, if not sooner. Some hourly data is now present and visible as well as daily data prior to 01/09/2020.
Jan 10, 16:53 UTC
Identified - The issue has been identified and we are in the process of fixing.
Jan 10, 16:17 UTC
Update - The team continues to investigate. We have confirmed that there is no loss of data; the issue is impacting display of data into the portal only.
Jan 10, 12:49 UTC
Investigating - All customers going to the PubNub Administration Portal will not be able to see any usage data in the reporting section of the application. The team is now investigating and will report back ASAP.
Jan 10, 12:34 UTC
Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

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