All Systems Operational
Realtime Network Operational
90 days ago
100.0 % uptime
Today
Publish/Subscribe Service ? Operational
Storage and Playback Service ? Operational
Stream Controller Service ? Operational
Presence Service ? Operational
Access Manager Service ? Operational
Realtime Analytics Service ? Operational
DNS Service ? Operational
Mobile Push Gateway ? Operational
MQTT Gateway ? Operational
Objects Service Operational
90 days ago
100.0 % uptime
Today
Functions Operational
Functions Service ? Operational
Vault ? Operational
Key Value store ? Operational
Scheduler Service ? Operational
Website and Portals Operational
Website ? Operational
Administration Portal ? Operational
SDK Documentation ? Operational
PubNub Support Portal ? Operational
Points of Presence Operational
North America Points of Presence ? Operational
European Points of Presence ? Operational
Asia Pacific Points of Presence ? Operational
Southern Asia Points of Presence ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Global Publish Latency
Fetching
Global Storage & Playback Latency
Fetching
Global Access Manager Latency
Fetching
Global Presence Latency
Fetching
Global Mobile Push Latency
Fetching
Past Incidents
Dec 8, 2021

No incidents reported today.

Dec 7, 2021

No incidents reported.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Postmortem - Read details
Dec 1, 15:49 UTC
Resolved - We are in communication with our Storage vendor who is performing rolling deployments to update their infrastructure. They have put a hold on US-East updates until later during non-peak hours.

Deployments to the AP-Northeast (Tokyo) PoP are scheduled to begin at 16:00 UTC (08:00 PST). The deployment is estimated to run for 3 to 4 hours. There could be similar latencies in that PoP for Storage during that time period.

We are resolving this incident. If there is any further impact to this (US-East) PoP or others, we will post a new incident at that time.

We apologize for the impact this may have had on your service. Please feel free to report any issues or questions about this incident to the PubNub Support Team (support@pubnub.com).
Nov 25, 14:08 UTC
Monitoring - We have seen the latency return to normal and has been operating as expected for the past 45 minutes (since 11:49 UTC or 03:49 PST). We will continue to monitor this closely for at least the next 30 minutes before we determine that this incident is resolved.

If you continue to experience issues that you believe are related to this incident, please report the details to PubNub Support (support@pubnub.com).
Nov 25, 12:37 UTC
Identified - At 08:57 UTC (12:57 PST) on 2021-11-25, we observed elevated latencies and errors for the Storage service in the US-East PoP. This is directly related to a maintenance deployment being performed by our storage vendor. The estimation from the storage vendor is that this will continue for about another 90 minutes.

PubNub Technical Staff is investigating and more information will be posted as it becomes available.

If you are experiencing issues that you believe to be related to this incident, please report the details to PubNub Support (support@pubnub.com).
Nov 25, 11:45 UTC
Nov 24, 2021
Postmortem - Read details
Dec 1, 15:43 UTC
Resolved - The incident has not resurfaced since 19:10 UTC. We are resolving this issue, and we will follow up with a post-mortem soon.

We apologize for the impact this may have had on your service. Please reach out to us by contacting PubNub Support (support@pubnub.com) if you wish to discuss the impact on your service.
Nov 24, 19:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 19:19 UTC
Identified - At about 17:33 UTC, the Objects service began to report errors and experience elevated latencies in the EU PoP. PubNub Technical Staff is investigating and more information will be posted as it becomes available.

If you are experiencing issues that you believe to be related to this incident, please report the details to PubNub Support (support@pubnub.com).
Nov 24, 19:16 UTC