We continue to be fully operational and are considering this resolved.
Posted Sep 20, 2019 - 19:43 UTC
We are fully operational but are continuing to monitor the situation.
Posted Sep 20, 2019 - 18:29 UTC
The issue has been identified and addressed and we are monitoring closely.
Posted Sep 20, 2019 - 18:20 UTC
Some customer may experience issues related to delayed mobile push notification delivery, messages being stored, and receiving unexpected join and leave presence events associated with the US-East PoP. Engineering has been investigating and believe the root cause has been identified. Further updates to be posted as soon as possible.
Posted Sep 20, 2019 - 18:19 UTC
This incident affected: Realtime Network (Storage and Playback Service, Presence Service, Mobile Push Gateway).