We have had no additional reports related to this issue. If you feel you were impacted, please contact support@pubnub.com. A post-mortem will follow.
Posted Oct 22, 2026 - 02:47 UTC
Monitoring
We have completed remediation for this issue. Impact was minor: only one end user reported an issue, but we are monitoring for additional impact. Please reach out to support@pubnub.com if you have a related issue to report.
Posted Oct 22, 2026 - 02:12 UTC
Identified
We have identified the issue and are well into remediation. Please reach out to support@pubnub.com if you are experiencing issues.
Posted Oct 22, 2026 - 01:55 UTC
Update
We are continuing to investigate this issue.
Posted Oct 22, 2026 - 01:17 UTC
Investigating
An error in updating security certificates may be causing some clients to experience connection issue. We are investigating and will update as we find out more.
Posted Oct 22, 2026 - 01:11 UTC
This incident affected: Realtime Network (Publish/Subscribe Service, Storage and Playback Service, Stream Controller Service, Presence Service, Access Manager Service, DNS Service, Mobile Push Gateway, App Context Service) and Functions (Functions Service, Vault, Key Value store, Scheduler Service).