Connectivity Issues Affecting a Subset of Subscriptions

Incident Report for PubNub

Resolved

The incident has been resolved. If you believe you were impacted by the incident and wish to discuss it with our team, please contact us by email at support@pubnub.com
Posted Mar 24, 2026 - 21:12 UTC

Investigating

As of 19:27 UTC, we are investigating reports of connectivity issues affecting a subset of subscriptions across several global regions. While the majority of the PubNub network is operating normally, users on the affected segment may experience:
- Connection delays and increased latency.
- Intermittent errors when subscribing to channels.

Our engineering team has identified the cause and is actively working to restore stability. We will provide updates as soon as more information is available.
Posted Mar 24, 2026 - 20:21 UTC
This incident affected: Realtime Network (Publish/Subscribe Service).
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