On Tuesday May 2, 2023 at 14:26 UTC observed errors and latency on all services in US East PoP. We modified the configuration to scale faster during high load occurrences, and the issue was resolved on May 2, 2023 at 14:34 UTC. This issue occurred because the monitoring could not ramp up needed services quickly enough.
To prevent a similar issue from occurring in the future, we modified our monitoring to increase resources more rapidly when needed. These changes were made during the incident and brought resolution to this incident.