Presence API errors & latency in US and AP North

Incident Report for PubNub

Resolved

This incident has been resolved.
Posted May 16, 2025 - 10:23 UTC

Monitoring

At 09:05 UTC we detected increased errors and latency for the Presence service in US and AP-North regions. The service has stablized as of 9:30 UTC. Our engineers are monitoring the system.
Posted May 16, 2025 - 09:59 UTC
This incident affected: Points of Presence (North America Points of Presence, Asia Pacific Points of Presence) and Realtime Network (Presence Service).
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