Errors with history readers in FRA

Incident Report for PubNub

Resolved

This incident has been resolved. If you feel you were impacted, please contact support@pubnub.com.
Posted Oct 26, 2026 - 21:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results. If you feel you have been impacted by this, please reach out to support@pubnub.com.
Posted Oct 26, 2026 - 21:17 UTC

Investigating

Users may be experiencing elevated errors with History readers in the Frankfurt point-of-presence. We are working on remediation and will update this as we make progress. If you believe you are affected and would like to discuss, please reach out to support@pubnub.com
Posted Oct 26, 2026 - 21:14 UTC
This incident affected: Realtime Network (Storage and Playback Service) and Points of Presence (European Points of Presence).
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