Customers experiencing 403 errors

Incident Report for PubNub

Resolved

This incident has been resolved.

Posted Mar 19, 2020 - 10:07 UTC

Update

We will continue to monitor for the next 30min.

Posted Mar 19, 2020 - 09:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 19, 2020 - 09:14 UTC

Update

We are continuing to work on a fix for this issue.

Posted Mar 19, 2020 - 09:01 UTC

Identified

Customers using signed post-publishes will have been experiencing a small percentage of their traffic returning 403's

Posted Mar 19, 2020 - 09:00 UTC

This incident affected: Points of Presence (North America Points of Presence, European Points of Presence, Asia Pacific Points of Presence, Southern Asia Points of Presence) and Realtime Network (Access Manager Service).