High Error Rates and Latency in Europe PoP

Incident Report for PubNub

Resolved

This incident is now resolved

Posted Jul 19, 2018 - 01:54 UTC

Monitoring

Service is now operational in our Europe PoP and we are continuing to monitor the incident.

Posted Jul 19, 2018 - 01:07 UTC

Identified

We are experiencing errors across our services on our Frankfurt PoP. We are actively working on resolving this incident.

Posted Jul 19, 2018 - 01:00 UTC

This incident affected: Realtime Network (Publish/Subscribe Service, Storage and Playback Service, Stream Controller Service, Presence Service, Access Manager Service, Mobile Push Gateway) and Points of Presence (European Points of Presence).