On Tuesday May 2, 2023 at 21:23 UTC, we observed that Events and Actions messages were not being processed on our US PoP or EU Central PoP. Shortly after observing the issue, we redeployed a processing schema, and the issue was resolved on May 2, 2023 at 22:00 UTC.
To prevent a similar issue from occurring in the future, we added the needed monitoring to alert us when Events and Actions messages are not being processed properly so we can redeploy the processing schema as needed.